Creating one manual for two totally different audiences feels like juggling. Homeowners want simplicity. Technicians need precision. So how do you balance both without overwhelming either group? Let's break it down. We will explore how you can create inclusive and...
Picture this: an HVAC technician is on-site installing a smart thermostat, and the clock is ticking. They reach for the manual, only to find a confusing mess of overly detailed instructions. Frustrating, right? That’s where quick-reference guides come in. They’re the...
We’ve all been there—facing a manual packed with technical jargon and overly complicated instructions. It’s frustrating! But when it comes to homeowners setting up their new smart thermostat, it doesn’t have to be that way. Your goal as a technical writer? Make their...