Buying solar panels shouldn’t feel like a science experiment. For most people, the idea of switching to solar is exciting—until they encounter wattage, efficiency ratings, and inverter types. Suddenly, the process can feel overwhelming. Clear, customer-focused...
Audience
Explaining Solar Systems to Kids (and the Adults Who Feel Like Kids)
If you can explain solar panels to a kid, you’ve unlocked the ultimate level of clarity. Simplicity isn’t just about dumbing things down—it’s about creating connections that make sense to everyone. Whether it’s a child or a curious adult, the right approach helps them...
How Photovoltaic Cells Work (Without the Jargon!)
Solar power may seem like science fiction. However, the magic behind it—photovoltaic cells—is easy to explain. Whether you’re a homeowner thinking about installing panels or just curious, let's explore how these tiny marvels work. We will break down how they turn...
Why Simplicity Matters: Explaining Solar Panels to Non-Experts
When talking about solar panels, it’s easy to get tangled in technical jargon. Terms like “photovoltaic cells” or “maximum power point tracking” might make sense to engineers. However, they often leave non-experts scratching their heads. For homeowners or small...
Making Sense of Solar Inverters: A Beginner’s Guide
The magic of solar panels wouldn’t happen without inverters. These devices are critical to turning the sun’s energy into usable electricity. But what exactly do inverters do, and why are they essential to every solar system? This guide breaks down the basics of solar...
Audience Analysis in Action: Lessons from Smart Thermostat Documentation
If you’ve ever wondered why some product manuals feel effortless to use, the answer often comes down to audience analysis. Others are downright frustrating because of poor audience understanding. You can tailor your documentation when you take the time to understand...
Quick-Reference Guides for HVAC Technicians: A Smart Thermostat Case Study
Picture this: an HVAC technician is on-site installing a smart thermostat, and the clock is ticking. They reach for the manual, only to find a confusing mess of overly detailed instructions. Frustrating, right? That’s where quick-reference guides come in. They’re the...
Simplifying the Complex: Writing Smart Thermostat Manuals for Homeowners
We’ve all been there—facing a manual packed with technical jargon and overly complicated instructions. It’s frustrating! But when it comes to homeowners setting up their new smart thermostat, it doesn’t have to be that way. Your goal as a technical writer? Make their...
Two Audiences, Two Goals: Know Your Audience
Ever opened a product manual and felt completely lost? You’re not alone. Homeowners need to figure out how to set up their new smart thermostat. HVAC technicians also have to troubleshoot complex installations. The secret to effective documentation lies in knowing...