As briefly covered in Common Issues in Technical Writing, grammatical errors in technical documentation can undermine its professionalism and readability. Such errors can distract readers, lead to misinterpretations, and diminish the credibility of the documentation....
Communication
Ambiguous Instructions in Technical Writing
As briefly covered in Common Issues in Technical Writing, ambiguous instructions in technical documentation can significantly impact the effectiveness and usability of the document. When instructions are unclear or open to multiple interpretations, users may struggle...
Navigating Confidentiality: The Writing Sample’s Innovative Approach
Summary: The Writing Sample, a portfolio project by Andrew Eroh, showcases his expertise in technical documentation. Since 2009, Andrew has helped clients develop technical documentation without breaching confidentiality. He collaborates closely with clients to create...
Inconsistent Terminology in Technical Writing
As briefly covered in Common Issues in Technical Writing, the use of consistent terminology is critical to ensuring that documents are easily understood and accurately followed by users, developers, and stakeholders. However, inconsistencies in terminology are a...
Common Issues in Technical Writing
Technical and engineering documentation is essential for conveying complex information clearly and accurately to users, developers, and stakeholders. High-quality documentation ensures that technical concepts, procedures, and specifications are easily understood and...
Enhance Technical Documents using Feedback Loops
Feedback loops are useful in technical writing to keep documentation accurate, relevant, and easy to use. By getting feedback from different sources, technical writers can improve their work over time, leading to better quality documentation (techtarget.com). In this...
Understanding the Audience: How Technical Writers Conduct Research
Technical writing is a valuable part of many industries, from software development to manufacturing. A well-crafted technical document is clear, concise, and tailored to its audience. Technical writers employ a variety of research methods to understand a particular...
Crafting Documentation That Stands the Test of Time
Technical writing is not just about writing; it's about translating technical jargon into clear, concise, and coherent documentation that can be understood by the company's various stakeholders, from engineers and developers to clients and new employees. The...
Reducing Customer Service Costs through Effective Technical Writing
Customer service plays a crucial role in any business, directly impacting customer satisfaction and retention. However, it often represents a significant portion of a company’s budget. On average, U.S. companies spend between 10% to 15% of their total revenue on...