Ever opened a manual and thought, Why is this so long? You just wanted to perform a simple task. Instead, you got a wall of text. It explained every little detail—some of which you already knew. That’s a sign of over-explaining, and it’s one of the fastest ways to...

Have you ever read a manual that just worked? No rereading, no head-scratching—just clear steps that made sense right away. That’s the goal of technical writing. When writing is clear, it disappears. The user doesn’t think about the words; they just complete the task....

Imagine you’re assembling a new desk. You open the instruction manual, and within seconds, you know exactly what to do. The diagrams are clear, the steps make sense, and you never have to re-read a sentence. Before you know it, the desk is built. Now, picture the...