Ever tried reading a wall of text and felt your brain shut down? That’s what happens when information isn’t structured properly. Good documentation isn’t just about words—it’s about how those words are arranged. Chunking, lists, and headings aren’t just formatting...

Ever opened a document and immediately felt lost? No headings, long paragraphs, and unclear flow—it’s a nightmare. Readers don’t want to hunt for information. They want answers, and they want them fast. Good structure makes information obvious. It removes the...

You've encountered technical writing if you've ever followed a recipe. This also applies if you've built furniture from a manual or attempted to troubleshoot a stubborn software issue. There are two primary types: step-by-step instructions and conceptual explanations....