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Articles

Welcome—glad you stopped by. The Articles page is where I share practical advice, real-world stories, and insights on technical writing, documentation, and information design. Whether you’re just starting out or looking to sharpen your skills, there’s something there for you.

Final Check: Testing Documentation for Clarity and Success

You’ve written the document. It’s structured, formatted, and reviewed. But is it actually clear? The final step in any writing process is testing. What makes sense to you might not make sense to the reader. A well-written document isn’t just technically correct; it...
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When Writing Fails: Common Pitfalls That Hurt Usability

Technical writing isn’t about sounding smart—it’s about making things work. When users struggle, it’s rarely because they lack intelligence. It’s because the writing failed them. Here’s where things go wrong and what to do instead. 1. The Instructions Don’t Match...
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The Flow of Documentation: Organizing for the User’s Mind

Have you ever opened a document and immediately felt lost? The information is all there, but something about the way it’s arranged makes it hard to follow. That’s a structuring problem, not a content problem. Good documentation doesn’t just give information—it guides...
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How to Earn Money as a Technical Writer

What is Technical Writing? Technical writing is the practice of creating clear, concise documents that explain complex information to specific audiences. This skill is often applied to instruction manuals, user guides, technical reports, white papers, and online help...

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Lessons Learned: The Top Communication Trends of 2024

As we close out 2024, it’s clear this year has been a pivotal one for communication. Emerging technologies have reshaped how we interact. Shifting work dynamics have also played a role. Additionally, a renewed focus on human connection has influenced our interactions,...

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4 Ways You’ll Suffer Without Technical Writing Skills

Keyword: Technical Writing Skills Purpose: To emphasize the challenges and potential setbacks for professionals who lack technical writing expertise. In today’s fast-paced, information-driven world, technical writing skills are more valuable than ever. This...

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