Articles

Welcome—glad you stopped by. The Articles page is where I share practical advice, real-world stories, and insights on technical writing, documentation, and information design. Whether you’re just starting out or looking to sharpen your skills, there’s something there for you.

Final Check: Testing Documentation for Clarity and Success

You’ve written the document. It’s structured, formatted, and reviewed. But is it actually clear? The final step in any writing process is testing. What makes sense to you might not make sense to the reader. A well-written document isn’t just technically correct; it...

When Writing Fails: Common Pitfalls That Hurt Usability

Technical writing isn’t about sounding smart—it’s about making things work. When users struggle, it’s rarely because they lack intelligence. It’s because the writing failed them. Here’s where things go wrong and what to do instead. 1. The Instructions Don’t Match...

The Flow of Documentation: Organizing for the User’s Mind

Have you ever opened a document and immediately felt lost? The information is all there, but something about the way it’s arranged makes it hard to follow. That’s a structuring problem, not a content problem. Good documentation doesn’t just give information—it guides...

How to Format Your Resume for ATS Success

Many companies today use Applicant Tracking Systems (ATS) to filter resumes before they reach a human. These systems scan for keywords, skills, and easy-to-read formatting. That’s why making your resume ATS-friendly is essential. Here’s how to ensure your resume gets...

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From Idea to Upload: How to Plan Social Media Content

Planning content for social media involves more than just hitting "record." Whether you're creating a short, snappy TikTok video or a detailed YouTube tutorial, you need effective planning. This ensures your content is engaging. It should also be clear and purposeful....

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