Articles

Welcome—glad you stopped by. The Articles page is where I share practical advice, real-world stories, and insights on technical writing, documentation, and information design. Whether you’re just starting out or looking to sharpen your skills, there’s something there for you.

Final Check: Testing Documentation for Clarity and Success

You’ve written the document. It’s structured, formatted, and reviewed. But is it actually clear? The final step in any writing process is testing. What makes sense to you might not make sense to the reader. A well-written document isn’t just technically correct; it...

When Writing Fails: Common Pitfalls That Hurt Usability

Technical writing isn’t about sounding smart—it’s about making things work. When users struggle, it’s rarely because they lack intelligence. It’s because the writing failed them. Here’s where things go wrong and what to do instead. 1. The Instructions Don’t Match...

The Flow of Documentation: Organizing for the User’s Mind

Have you ever opened a document and immediately felt lost? The information is all there, but something about the way it’s arranged makes it hard to follow. That’s a structuring problem, not a content problem. Good documentation doesn’t just give information—it guides...

how to Enhance Accessibility and Reach: Captions and Subtitles

Keyword: Captions and subtitles can boost your social media engagement and...

The Frustrations of Today’s Job Market: A Perspective on Talent and Value

Keyword: Job Market Frustration Purpose: The goal is to highlight the...

Lessons Learned: The Top Communication Trends of 2024

As we close out 2024, it’s clear this year has been a pivotal one for...

4 Ways You’ll Suffer Without Technical Writing Skills

Keyword: Technical Writing Skills Purpose: To emphasize the challenges and...

How to Show Your Career Growth on a Resume

When applying for jobs, showing career growth on your resume can set you apart. It helps employers see how you've built skills and taken on more responsibility over time. For technical writers, this is especially important. Each new role usually adds valuable...

Showcase Your Achievements: Tailoring Job-Relevant Accomplishments for Technical Writing Roles

Your resume is your first impression. It’s where you show hiring managers not just what you did, but how well you did it. To really stand out, focus on achievements that connect directly to the job you want. Let’s discuss different ways to highlight these...

The First Thanksgiving: How Native Knowledge Saved the Pilgrims

Keyword: Pilgrims survival skills The story of the first Thanksgiving often evokes images of a shared feast between Pilgrims and Native Americans. It is much more than a celebration. It’s a story of survival, cultural exchange, and learning to adapt to a new...

Choosing the Right File Format for Your Resume: An ATS Compatibility Guide

When you’re job hunting, especially in fields like technical writing, formatting can make or break your resume. Not just in style, but in whether it even reaches a hiring manager. Many companies use Applicant Tracking Systems (ATS) to sort and filter resumes. These...

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